FAQ

Orders & Shipping

Q: Do you offer free shipping?

Yes! We offer Free Standard Shipping on all orders across the contiguous United States with no minimum purchase requirement.

Q: How long will it take to receive my order?

Orders are processed within 1–2 business days (Mon–Fri). Once dispatched, standard transit takes 3–5 business days. You can expect your package to arrive within 4–7 business days total.

Q: What is the daily order cut-off time?

Our daily order cut-off time is 5:00 PM (EST). Orders placed before this time on business days will begin processing the same day.

Q: How can I track my order?

Once your order ships, we will send you a confirmation email containing a tracking number and a link to monitor your shipment in real-time.

Returns & Refunds

Q: What is your return policy?

We offer a 30-day return policy. You have 30 days after receiving your item to request a return. Items must be unworn, unused, with original tags attached, and in their original packaging.

Q: How do I initiate a return?

To start a return, please email us at support@wexlaywear.com. Once approved, we will send you a return shipping label and instructions on how to ship your package to:

4384 Silver Ln, Houston, TX, United States

Q: How long does it take to get my refund?

Once we receive and inspect your returned item, we will notify you of the approval status. If approved, refunds are processed back to your original payment method within 10 business days.

Payments & Security

Q: What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), debit cards, and digital wallets including Apple Pay, Google Pay, and Shop Pay.

Q: Is my payment information secure?

Yes. Our website uses 256-bit SSL encryption and complies with PCI-DSS standards. We never store or view your credit card details.